Welcome to Probuild! These Terms and Conditions govern your use of our services, website, and any related products. By accessing or using our services, you agree to be bound by the following terms. Please read them carefully.

1. General Information

Probuild provides manufacturing and installation services for visual merchandising, signage, and custom display solutions. All services are subject to the terms outlined here. By using our services, you confirm that you understand and agree to these terms.

2. Services & Orders

  • All orders are subject to acceptance and availability.
  • A confirmed order will only proceed upon receipt of a signed agreement and payment as per agreed terms.
  • Changes to orders must be communicated in writing and may be subject to additional costs.

3. Payments

  • Payment terms will be specified in your order agreement.
  • Late payments may result in order delays or additional fees.
  • Deposits are non-refundable once the project has commenced.

4. Production & Delivery

  • Production timelines will be agreed upon before the project starts.
  • We strive to meet all delivery deadlines but are not responsible for delays due to unforeseen circumstances.
  • Delivery charges may apply and will be communicated in advance.

5. Quality Assurance

  • We ensure that all products meet the highest quality standards before delivery.
  • Any concerns must be reported within 48 hours of delivery.
  • Probuild reserves the right to repair or replace defective products at our discretion.

6. Intellectual Property

  • All designs, concepts, and materials created by Probuild remain our intellectual property unless otherwise agreed.
  • Clients must not reproduce, copy, or share any designs without written consent.

7. Cancellations & Refunds

  • Cancellations must be made in writing.
  • Refunds will be processed based on the project’s progress and materials used.
  • Custom orders are non-refundable once production has begun.

8. Liability

  • Probuild is not liable for any damages resulting from misuse of products.
  • Our liability is limited to the value of the products or services provided.

9. Confidentiality

Both parties agree to maintain confidentiality of all proprietary information shared during the project.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of New York. Any disputes will be subject to the exclusive jurisdiction of the courts of New York.

Contact Us

If you have any questions or concerns about these terms, please contact us at info@probuild.com or through our website.